TERMS & CONDITIONS

1. THE AGREEMENT

These Terms and Conditions (“Terms”) constitute a legally binding agreement between Automio (“we,” “us,” or “our”) and the entity or person (“you,” “User,” or “Client”) accessing or using the Automio platform, including all web applications, mobile apps, and APIs (the “Service”). By clicking “Accept” or using the Service, you concede that you have read, understood, and agreed to be bound by these Terms.

2. LICENCE & “AS-IS” PROVISION

We grant you a limited, non-exclusive, non-transferable, and revocable licence to use the Service solely for internal business operations.

  • The “No-Perfection” Warranty: The Service is provided on an “AS IS” and “AS AVAILABLE” basis. Automio expressly disclaims all warranties, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Bugs: We do not warrant that the Service will be error-free, bug-free, or that all defects will be corrected. You acknowledge that software is inherently prone to glitches.

3. SERVICE AVAILABILITY & DOWNTIME

While we aim for high uptime, 100% availability is not guaranteed.

  • Maintenance: We reserve the right to suspend the Service for scheduled maintenance, emergency repairs, or system upgrades without prior notice, though we will attempt to notify users where feasible.
  • Force Majeure: Automio is not liable for any failure or delay in performance caused by third-party infrastructure failures (e.g., Supabase, AWS, internet service providers), strikes, acts of God, or government actions.

4. DATA & THIRD-PARTY PROVIDERS

  • Infrastructure: You acknowledge that Automio utilizes third-party providers (e.g., Supabase) for data storage and processing. We are not liable for the acts, omissions, or security breaches of these third parties.
  • GPS & Privacy: You warrant that you have obtained all necessary consents from your employees or contractors to collect GPS location, images, and timestamps. You agree to indemnify Automio against any privacy-related claims arising from your use of these features.

5. USER OBLIGATIONS & RESTRICTIONS

You shall not:

  • Attempt to reverse-engineer or “scrape” the Service.
  • Use the Service to store or transmit malicious code/viruses.
  • Input data that violates any third-party intellectual property rights. Failure to comply results in immediate account termination without refund.

6. LIMITATION OF LIABILITY

To the fullest extent permitted by the laws of England and Wales:

  • Cap on Liability: Automio’s total aggregate liability for any claim (whether in contract, tort, or otherwise) shall never exceed the total fees paid by you to Automio in the three (3) months immediately preceding the event giving rise to the claim.
  • Exclusion of Damages: In no event shall Automio be liable for loss of profits, loss of data, loss of business opportunity, reputational damage, or any indirect, incidental, or consequential damages, even if we were advised of the possibility of such damages.

7. INTELLECTUAL PROPERTY

Automio retains all rights, title, and interest in and to the Service, including all source code, UI/UX design, and branding. Any feedback you provide may be used by us without compensation to you.

8. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Automio from and against any claims, damages, or legal costs arising from (i) your breach of these Terms, or (ii) your misuse of the data collected via the Service.

9. TERMINATION

Either party may terminate this agreement upon 30 days’ notice. We may terminate your access instantly if we suspect a breach of security or these Terms. Upon termination, your right to access data ceases; it is your responsibility to export your data prior to cancellation.

10. GOVERNING LAW & JURISDICTION

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts in London.