Automio’s Customer Alerts automatically keep your customers informed about their job progress. Send timely notifications for scheduled arrival times, when the engineer is on the way, any delays, and when the job is completed, all without manual effort.


Automio sends clear, branded notifications to your customers via SMS or email at key moments: when a job is scheduled, when the engineer is en route, if there’s a delay, and when the work is finished. Customers feel informed and valued without you having to chase updates.
This significantly reduces inbound phone calls asking “when are you coming?” and improves overall customer experience.
Let customers know exactly when their engineer is arriving with live ETA updates. If a job runs over and causes a delay, the system can automatically notify the next customer so expectations are managed.
Accurate arrival alerts help customers plan their day better and make your business look more professional and reliable.

Sign up today and pay HALF PRICE per user per month for your first 6 months.
(Limited Offer)

Once a job is completed, Automio can automatically send a notification with a digital job sheet, invoice, or request for feedback. You can also set up follow-up alerts for planned maintenance or warranty reminders.
This keeps communication flowing smoothly from start to finish and encourages repeat business and positive reviews.
Choose which alerts to send, customise the message content, and decide whether to use SMS or email. You maintain full control while the system handles the heavy lifting of keeping customers happy and informed.


Responding quickly and professionally helps you stand out and secure more jobs.
No more missed messages or forgotten follow-ups. Everything is tracked and easy to manage.
Automated tools and templates cut down on admin so you can focus on the job.
Customers get fast, clear communication that builds trust and confidence in your service.