Privacy Policy

1. Who We Are

Automio Limited provides field-service management software. This policy explains how we collect, use, store, and protect personal data.

2. Data We Collect

We collect:

  • Account and contact information
  • Job and operational data
  • GPS and real-time location data
  • Images and media
  • Device and usage information
  • Payment information (processed by third parties)

3. How We Use Data

We use data to:

  • Provide the Service
  • Enable job scheduling, dispatching, and reporting
  • Store photos and job records
  • Track worker location
  • Authenticate users
  • Improve platform performance

4. Legal Basis (GDPR/UK GDPR)

We process data under contractual necessity, legitimate interests, consent, and legal compliance.

5. Data Storage & Transfers

Data is stored securely using providers such as Supabase. Transfers may occur outside the UK with GDPR safeguards.

6. Sharing of Data

We do not sell personal data. Data may be shared with hosting providers, payment processors, communications providers, subcontractors, or authorities when legally required.

7. Data Retention

Data is retained only as needed. You may request deletion subject to legal requirements.

8. Your Rights

You may request access, correction, deletion, or restriction of your data.

9. Children

The Service is not intended for individuals under 18.

10. Changes to Policy

Updates will be posted with a revised date.