Catering Equipment Maintenance Software

Fast Job Scheduling & Dispatch for Catering Equipment Engineers

When a commercial combi oven or dishwasher fails during Friday service, every minute of downtime costs the client money. Automio’s AI-powered scheduling and drag-and-drop kanban board give managers a live overview of all open jobs so they can assign the right engineer based on skills, location and urgency.

Whether it’s a 2am hotel call-out or routine service for a school kitchen with restricted access hours, the system automatically balances workloads and suggests the smartest order of jobs. Engineers receive instant notifications with full customer and equipment history, helping teams hit the fast response times that win and retain contracts with restaurant groups.

Job Costing and Invoicing Built for Catering Service Contracts

Accurate margins matter in a competitive market. Automio’s job costing software automatically tracks labour, parts, travel and subcontractor costs against every job or client contract. Combined with schedule of rates support, you can price work consistently and profitably.

Professional invoices are generated directly from completed digital job sheets and sent instantly through the customer portal. Detailed reports show which equipment types generate the most call-outs, which clients are most profitable, and how individual engineers are performing — insights that help you grow your catering equipment maintenance business strategically.

Mobile Digital Forms for On-Site Catering Equipment Repairs

Catering engineers work in hot, busy and often poorly connected environments. Automio’s mobile forms software lets them open job sheets, record faults, log parts used and complete professional digital forms directly on their phone — even offline.

Time-stamped photos of serial plates, worn components and completed repairs, plus digital signatures, are captured on the spot and automatically attached to the job record. Smart forms with conditional logic speed up documentation for common issues like gas interlocks or refrigeration faults while maintaining the high standard clients and inspectors expect.

Available on your mobile device

Real-Time Engineer Tracking and Route Optimisation

Catering engineers often cover wide areas with multiple venues. Automio’s route scheduling analyses job locations, traffic and engineer starting points to create efficient daily routes that cut unnecessary miles and fuel costs.

Mobile engineer tracking shows managers exactly where each team member is and which job they’re currently on. This visibility allows quick decisions when a high-priority breakdown comes in and helps deliver more accurate ETAs to clients.